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Any
person accessing this site agrees to the following:
REALCOUNTRYONLINE.COM PRIVACY POLICY
Last Updated 8/07
Welcome to RealCountryOnline.com ("the Site"), the official website for
Real Country, Dallas, Texas (the "Station"). This site is owned and
operated by Citadel Broadcasting Corporation and/or its subsidiaries
(collectively "Citadel" or "we"). This site is owned by Citadel
Broadcasting Corporation (“Citadel”) and/or its subsidiaries. Citadel’s
privacy policy covers the collection, use and dissemination of personal
information that may be collected by Citadel anytime you interact with
Citadel on one of its websites, such as when you listen to audio
streams, view video streams, visit our websites, when you purchase
products, or when you contact Citadel. Please take a moment to read the
following to learn more about our information practices, including what
type of information is gathered, how the information is used and for
what purposes, to whom we disclose the information, and how we
safeguard your personal information.
Why we collect information.
Citadel collects information to assist us in delivering a superior
level of product. We collect information to gain a better understanding
of our customers and their needs and thus provide more valuable
services. This helps us to determine how best to provide useful
information to customers and to understand which parts of our websites
and Internet services are of most interest to them.
It enables us to give you convenient access to our products and
services and focus on categories of greatest interest to you. In
addition, your personal information helps us keep you posted on the
latest product announcements, updates, special offers, promotions, and
events that you might like to hear about.
What information we collect
The information we learn from customers helps us personalize and
continually improve your experience with our products and services.
Here are the types of information we gather.
# Automatic Information: Our servers automatically collect certain
non-personally identifying information, such as your computer’s IP
address, the type of browser in use, and pages viewed, streams viewed
or listened to and when you visit our Sites. We use this information to
understand how visitors navigate through our Sites and use our
products, to enhance your experience while using our Sites, and to make
the materials we post as valuable to visitors as possible. We do not
link this information to personally identifiable information.
# Information You Give Us: We receive and store any information you
enter during account creation or any information you voluntarily
provide us in any other way. You can choose not to provide certain
personally identifiable information, but then you might not be able to
take advantage of many of our features. We use the personally
identifiable information that you provide to us for such purposes as
responding to your requests, customizing your experience, improving our
product, and communicating with you.
How we use the information collected.
There are a number of situations in which your personal information may
help us give you better service.
It helps us gain a better understanding of how our products are used,
including Web traffic patterns and what types of content are most
popular with users of our products and services.
This information is also used to improve our software and services by
providing personalized content recommendations, location customization,
and/or personalized help and instructions.
We track content accesses and downloads for the purpose of paying
royalties and license fees to third party providers, such as record
labels, advertisers and other copyright holders and content
distributors.
When you create an account — providing your name, email address, zip
code and birth date — and choose a password and password hint (such as
the month and day of your birth) for security. The system saves your
information and assigns you a personal ID — in many cases simply your
email address, because it is unique and easy to remember. You have the
option for streaming services to “remember” you, and your favorites or
other preferences you have set will be available automatically, and on
occasion greet you by first name. Some this information may, on
occasion, be transferred to 3rd parties to automatically fill in
relevant form fields and simplify the process. This information is not
stored on the 3rd party website until you submit the form. However,
once the form is submitted, then this personally identifiable
information may be stored on the 3rd party website.
If you use a message board, chat room or other means of public
communication, you should be aware that any information you share is
visible to other users. Personally identifiable information you post as
a message to one of these forums can be read, collected, or used by
other individuals to send you unsolicited messages. Citadel is not
responsible for the personally identifiable information you choose to
submit in these forums.
Technologies used to collect information.
As is standard practice on many corporate websites, Citadel’s website
uses “cookies” and other technologies to help us understand which parts
of our websites are the most popular, where our visitors are going, and
how much time they spend there. We also use cookies and other
technologies to make sure that our online advertising is bringing
customers to our products and services. We use cookies and other
technologies to study traffic patterns on our website, to make it even
more rewarding as well as to study the effectiveness of our customer
communications. And we use cookies to customize your experience and
provide greater convenience each time you interact with us. For
example, knowing your first name lets us welcome you with a greeting
the next time you use our products.
Our advertisers help us deliver a number of useful services which are
free of charge to you. Our advertisers will often employ the use of a
“click-through URL” linked to content on their website. When a customer
clicks one of these URLs, they pass through a web server before
arriving at the destination web page. They track this click-through
data to help determine general interest and measure the effectiveness
of customer communications.
Intended Audience
Right Now Radio products and services and all Citadel websites are
intended for United States Audiences over the age of 13. All of our
services are operated in accordance with the laws of the United States.
We make no representation that any service offered by Citadel is
operated in accordance with the laws or governed by other nations.
Please be aware that any personal information you transfer to us will
be transferred to the U.S and is subject to U.S. law. We will reject or
delete any personally identifiable information that we believe in good
faith to be inconsistent with this Privacy Policy.
Children’s Privacy Policy
Although persons of all ages may visit our websites and participate in
activities that do not require the collection of personal information,
we do not knowingly or intentionally collect personal information from
children under the age of 13. Except for the limited circumstances
listed below, we will automatically reject and delete the registration
or entry of any person we believe in good faith to be underage. Any
false or fraudulent registration or entry from a minor will be deemed
to be ineligible and will disqualify the minor from the receipt of a
prize, benefit, or other participation.
Except to meet Federal Communications Commission ("FCC") regulations,
as required by applicable laws, or other regulatory and legal purposes,
we will not use, store, or disclose any child's personal information to
a third party without prior parental consent.
When we disclose information.
Citadel does not use your personal information for purposes
incompatible with those listed above. Citadel does not sell, rent, or
share your personal information to a third party unless you consent to
provide such information to a third party partner or content service.
In some cases, access to certain products and services, such as content
subscription products or products distributed by third parties, may
require the provision of personal information to a third party, such as
a content provider or distributor. In such cases, this will be stated
during the registration process, in the terms of use, through the
distribution process, or in a similar manner. The third party’s use of
such information is governed by that party’s privacy policy, and
Citadel’s use is governed by this privacy policy. Please visit the
privacy policy of the content partner to make sure you understand how
they use the personal information you provide to them. If you do not
wish for such a transfer to take place, you should not register for the
applicable product or service. Additionally, Citadel may be required to
provide specific access and usage information to certain content
providers and rights holders as a condition of content licensing and
royalties. In such cases, Citadel may provide content usage, access,
demographic and other information without your personally identifiable
information (your name, billing information, email address) to the
content provider.
Citadel may disclose relevant information about our customers to our
contractors (e.g. a customer service contractor or a credit card
clearing service) in order for them to provide specific services for
Citadel, and to better serve our customers. Citadel’s contractors are
bound by strict contractual requirements to keep all personal
information they process strictly confidential and to use such
information solely on behalf of Citadel.
Also, Citadel may disclose your personal information if required to do
so by law or in the good faith belief that such action is necessary to:
(a) conform to the edicts of the law or comply with legal process
served on Citadel; (b) protect and defend the rights or property of
Citadel and its products; or (c) act in urgent circumstances to protect
the personal safety of users of Citadel products or the public at large.
Links to other websites.
Citadel websites and products contain links to other websites and
products. Citadel is not responsible for the privacy practices or the
content of such websites or products. Please visit the privacy policies
of these third party sites in order to understand their privacy
policies and data collection practices. Citadel has no liability for
these third party sites, their policies or actions.
Security of personal information
The security and confidentiality of your information is extremely
important to us. We have implemented technical, administrative, and
physical security measures to try to protect guest information from
unauthorized access and improper use. From time to time, we review our
security procedures in order to consider appropriate new technology and
methods.
Citadel shall make all reasonable efforts to comply with this privacy
policy; however, this policy should not be construed as a contractual
undertaking and Citadel cannot warrant the security of any information
that you transmit to us. Please be aware that, despite our best
efforts, no security measures are perfect or impenetrable and by
transmitting personal information over the internet to us, you are
accepting any risks associated with doing so. In addition, you are
responsible for taking appropriate measures to protect and secure all
passwords, log-on or membership identification information and account
information.
California Residents.
As of January 1, 2005, California Civil Code Section 1798.83 permits
our customers who are California residents to request certain
information regarding our disclosure of personal information to third
parties for their direct marketing purposes. To make such a request,
please send an e-mail to privacy@citadelinteractive.com.
Changes to this policy.
We may revise this Privacy Policy to keep it up to date with Citadel’s
current policies, practices, products, services and web pages. Citadel
reserves the right to revise, change or modify this policy at any time
for any reason. “Updated" may be used to alert users to recent changes
and to the date of the last update. We also post FAQ’s from time to
time on specific product.
Privacy questions
If you have questions or concerns about Citadel’s Privacy Policy or
data processing or use, please send an email to
privacy@citadelinteractive.com to contact us. We will respond to your
inquiry within 30 days.
Contact Information
If you have any questions regarding this Agreement, please contact the
Site Administrator via email at webmaster@realcountryonline.com or
contact:
Real Country
13725 Montfort Dr.
Dallas, TX 75240
Attn: Web Site Administrator
(Last updated August 2007)
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